Whatsapp No: +91 8561091988 or +91 7710028988

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Exchange policy

Vinamralata offers a simple 3 days exchange request policy to our customers. The customer can raise an exchange request within 48 hours of delivery.

The items should be unused and unwashed with original packaging and tags in place. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.

Non-returnable categories-

Following product categories fall under “No Exchange” unless there is an inherent damage issue at the time of delivery due to a miss from our quality team.

  • Jewellery
  • Discounted Products

Process Of Exchange Request –

1.     Login to your  account and place a return request.

2.     Whats app for return with the issue and screenshot

3.     Once the product is received by us, store credits of exchanged piece amount will be issued  in your bank account / wallet. . These credits can be redeemed against any future purchase from our website.

4.     Exchange related to size issue will be entertained once per product.

FOR ANY FURTHER RETURNS RELATED ENQUIRY – return@Vinamralata.com / Whats app – 7710028988

Vinamra Lata